The UK's Premier Source for Quality Assured, Certified Diamonds



Terms & Conditions

Please see our Terms and Conditions detailed below


              0845 319 5888


Before selling  to us, or purchasing from us, please read our terms and conditions.


Please note: nothing in these terms and conditions will affect your standard statutory rights

 This website 'DiamondSaleroom.com' is owned and operated by


UKDiamond Centre Ltd,

PO Box 250 ,




 Tel - 0845 319 5888


UKDiamond Centre Ltd (UKDC) is a UK registered Private Limited Company no: 7540786


These terms and conditions apply to the use of this website and all and any business transaction that you undertake with UKDC. By accessing this website you agree to be bound by these terms and conditions whether or not you choose to register with us, sell to us, or order from us.


You will be able to access most areas of this website without registering your details with us. Certain areas of this website are only open to you if you register.


 We may revise these terms and conditions at any time by updating this posting. You should check this website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this website.


 If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this website.


These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.


 We do not warrant that materials/items for sale on the website are appropriate or available for use outside the United Kingdom. It is prohibited to access the website from territories where its contents are illegal or unlawful. If you access this website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.


We, any other party (whether or not involved in creating, producing, maintaining or delivering this website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this website.


Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law. If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof. You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this website, or the use by any other person using your registration details.


While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this website. We may make changes to the material on this website, or to the products and prices described in it, at any time without notice.


The material on this website may be out of date, and we make no commitment to update such material.

The material on this website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this website.


Links to third party websites on this website are provided solely for your convenience. If you use these links, you leave this website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.


If you would like to link to this website, you may only do so on the basis that you link to, but do not replicate, the home page of this website, and subject to the following conditions:

you do not remove, distort or otherwise alter the size or appearance of the UKDC logo;

you do not create a frame or any other browser or border environment around this website;

you do not in any way imply that we are endorsing any products or services other than our own;

you do not misrepresent your relationship with us nor present any other false information about us;

you do not otherwise use any UKDC trade marks displayed on this website without our express written permission;

you do not link from a website that is not owned by you; and your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.  

You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of clause

You agree to indemnify us against any claim or demand, including all legal and  lawyers' fees, made by any third party due to or arising in any way out of your use of our web site, or the infringement by you, or by any other person using your computer, of any intellectual property or other right of any person


Other than personally identifiable information, which is covered under our privacy policy any material you transmit or post to this website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes. You are prohibited from posting or transmitting to or from this website any material: that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; for which you have not obtained all necessary licences and/or approvals; which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data). You may not misuse the website (including, without limitation, by hacking). We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material unlawfully.


This website is operated by ; UKDiamond Centre Ltd ( UKDC ) , PO box250 , Telford, TF2 2ES


Registered offices are at –

Hollinsworth House, Halesfield, Telford, TF


UKDC Ltd is a for profit-Company, not a not-for-profit Company or a charity.


 In addition ;


1.Goods offered for sale to UKDC, should be free from all and any liens and encumbrances

2.The seller should be the legal owner of the goods, or should have written permission from the owner of the goods to sell  them. UKDC reserve the right to decline an offer of goods if definitive ownership cannot be established. UKDC reserve the right to check and confirm ownership with relevant authorities

3.You must be 18 years or older to sell goods to UKDC, or have the written consent of a parent or guardian to sell if you are under 18 years old.

4.When registering with UKDC to purchase or sell goods, you must ensure that the details that you provide to us are accurate and complete. In addition, you must inform us immediately of any material changes to your information

5.UKDC  will have no liability of any kind for goods offered for sale

6.Prices shown on our website are for guidance only and may be subject to change without notice

7.When ordering from us, we will provide written confirmation by email of your selected items and associated prices.

8.You can order goods from us by email or telephone to our offices on the published contact number, or you can visit our offices

9.Acceptance of your order is subject to stock availability and receipt of funds

10.We will only despatch and deliver goods to the address designated by the buyer at point of initial order. In addition, We will ONLY deliver goods to the address at which your credit or debit card card is registered if this is your chosen method of payment

11.We will only despatch goods on receipt of cleared funds. No exceptions will be made.

12.If you place an order with us but subsequently want to cancel your order, you must notify us immediately in writing by email. You can also call our office and speak to a representative during office hours. PLEASE NOTE -  An order cancellation fee of £20 will apply  and a charge based on any adverse movement of the relevant world precious metal price associated with your reserved goods may also apply

13.Certain precious metal goods sold by this website and the prices associated with them are wholly dependant on fluctuations in the world financial markets. Such goods do not therefore have the right to cancel under the Distance Selling Regulations

14.UKDC  will have the right to refuse any consignment of goods or order for goods that it does not wish to accept .No reason may be given for such a refusal.

15.All precious metal items designated as ‘scrap’ submitted to UKDC either directly or via a collection program will be subject to melt and assay procedures and may consequently be destroyed in that process

16.It will not be possible to search and retrieve goods once submitted for melting

17.On occasions,  goods offered for sale may be submitted for refining and may not be resold as products

18.precious metal scrap goods are submitted on the understanding that the intrinsic silver or gold weights of the products alone are of interest, not stone content or design

19UKDC will accept no responsibility or liability for goods offered for sale until they are refined and analysed

20The services offered by UKDC and its associate Companies are non-exclusive

21UKDC will not be responsible or have any liability for goods held in collections or lost or damaged in transit

22UKDC will value precious metal  merchandise by various means including but not exclusively, weight, markings, electrical conductivity, reaction to acid testing, XRF analysis or of an assay report indicating fine metal content, and a prevailing market price

23The prevailing market price used for valuation will be on day of return of refined information, pm fix

24Intrinsic metal content will be ascertained by a designated third party bullion dealer refinery

25Payment for precious metal scrap goods will be made after assay or analysis test results are known

26Prices may be subject to change without notice

27Items submitted for scrap may not be valued individually

28Any gemstones, or non-metallic items set into designated scrap metals will not be deemed valuable and will be scrapped

29All goods sent to UKDC must be clearly marked and identified.

30. In the case of a charity or good cause collection, it is the responsibility of the participating organisation to ensure that their organisation’s name is clear to UKDC when their goods arrive at our premises

3. 1In the case of charity collections, UKDC endeavour to make all payments within 10 working days from initial receipt of collection at our premises. All payments are non-transferable and prices may be subject to change without notice. Payment will be by cheque via the postal service.

32. Diamond and precious stone appraisals and offers are subject to viewing and verification and are given as a guide only. UKDC have no liability to honour any such guide price offer .

33. Diamond goods offered for valuation are sent entirely at the risk of the owner. UKDC accepts no liability for such items.

34. All descriptions, weights, carat weights, diamond characteristics, and sizes of goods are described to the best of our ability and are for guidance only. For clarification of any item please contact us on 0845 319 5888


Our site is only intended for use by people registered with us and resident in Great Britain and Northern Ireland. At our complete discretion we may accept or reject orders from people outside of these territories